Have a complaint/dispute with your CRIF High Mark Credit Information Report (CIR)?

• Refer the CRIF High Mark Reference Number in your CIR. (This is the number present in your CRIF High Mark CIR after the label HM Ref #: in the TOP RIGHT corner of your CRIF High Mark CIR).
• Send an email to crifcare@crifhighmark.com.(or reach us at @ 020 67157709/42/71/79/80)with CRIF High Mark Reference Number in the SUBJECT LINE. Mention details about your complaint in the mail such as (Serial number of Account in the CIR, account information being complained, etc.), your contact number & name.
• CRIF High Mark will send you a Ticket number that you can refer in further discussions with CRIF High Mark.
• CRIF High Mark shall within 30 DAYS of receipt of your complaint, based on the results of the investigation into your reported complaint, EITHER furnish a corrected CIR to the credit institution which made the original inquiry with CRIF High Mark, in case the reported inaccuracy is due to CRIF High Mark process OR seek corrected credit information, in case the reported inaccuracy is due to data contributed by the credit institution.
• Once the above process is completed, CRIF High Mark will close the Ticket number corresponding to your complaint. The supervising authority (i.e. Financial Institute of India) The consumer to whom the information pertains.

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How to check Credit Score Online?

You can check your free credit score here or get a plan to monitor it frequently.

What is on a Credit Report?

Your credit report reflects your credit history. It consists of all your credit cards, loans from banks or NBFCs, along your payment history.

Will Checking your Credit Report impact the Credit Score?

No, checking your personal credit score does not impact it. Rather, it is recommended to do a check to ensure a good health before you apply for a loan or credit card. Get it here

Should you check your Personal Credit Score before applying for a loan?

It is advisable to regularly monitor your credit report & score. It helps in avoiding surprises at the time of loan application. Moreover, it also gives an opportunity to negotiate better terms during your credit application.

How to raise a dispute on the credit report generated from partner site?

Consumer can raise a dispute on the CRIF credit report generated from partner sites by dispute origination portal. Consumer can login using the reference ID of the report on the portal and OTP verification of the mobile number associated with the report.

What are the different types of disputes a consumer can raise?

Consumer can raise a data inaccuracy in their reported data of the accounts, account ownership issues, duplicate account, personal information reported on the report.